Importance of UAT & Why Businesses Should Start Taking It Seriously!

User Acceptance Testing (or UAT as it is commonly known) is a critical segment of system implementation. It acts as a safety blanket since it is the very last step that confirms a successful implementation of an application. 

To reaffirm that the system is actually working as per the user's expectations, UAT is a prerequisite. After all, it helps to completely validate the system’s functionality. 

Without UAT, you do not gain that assurance that your app isn’t going to come under the scanner after user adoption.

Taking help from a UAT tester for software quality assurance services will make sure:

• The end product is free from any bugs after a final check
• There’s a great return on investment after uncovering the bugs through testing
• The company makes progressive efforts for improvement and increased reliability
• Helps to make the end product easier to use for the target audience

And more!

So eventually, what is the outcome of UAT for a particular business?

The main purpose of UAT involves the completion of a software or product in the best way possible. It means that users will have less to complain about as most faults and ineffectiveness are already taken care of thanks to the testing. 

In the long run, this not only helps with a successful end product but also a loyal fanbase that would trust the company for its quality software/product.

UAT Is Indeed an Important Stage of the Project – Here’s Why

A lot of companies think using the services of a UAT tester and paying attention to testing is a waste of time.

However, the consequences of ignoring UAT can be detrimental. Why? Multiple bugs, issues, and complaints start surfacing right after the project goes live. This occurs due to the availability of few resources. At times, identifying mistakes during critical phases in an implementation project is neglected. 

No matter what the reason, it ultimately creates a negative impression of that company on the users of a product. Overall, it can end up causing a drop in your brand’s reliability score because of which profit numbers start to go down — Something any brand wouldn’t want happening even in their worst nightmare.

While UAT is not just crucial for the proper deployment of new apps or software, it is also quite responsible for the overall reliability and success of that organization. It helps to moderate risk and raises the ROI of the app.

Also, a UAT tester can help an organization reduce ongoing maintenance costs. Such expense reduction won’t cause any loss of robustness or usability in software. In fact, it will be further increased. 

Ultimately the end users will be content with the final product, which is always the most significant goal of any business.

Here are a few more perspectives that reaffirm UAT as an important part of any implementation project.

Imagine Disappointing Users with a Highly Anticipated App

Making end users wait or expect from an application is not an easy job. The whole scene becomes beyond regretful when a business manages to create that anticipation for a future launch only to disappoint the users. 

This is even scarier for a brand-new business in the industry. Getting software quality assurance services will make sure such highly expected projects are less likely to create any major disappointment which can even happen to big organizations.

One good example is the Google Wave, a messaging platform that only existed for a year even after creating a lot of buzz during its launch. 

The platform, even under the big name of Google, was not able to succeed, mainly because of the hurried decision to launch.

The platform failed to meet expectations owing to its unclear features and a messed-up rollout. It is a clear example of how poor research, delivery, mismanagement, and timing can cause the failure of a highly expected platform.

Confusing interfaces, defective features, and difficult functions are all possible problems that a UAT tester can bring to the surface for a business to fix before the big launch. And it just further proves how significant a role UAT plays. 

Avoiding Backlash Due to Problematic Basic Functions

No matter what the project, its basic functions should be working optimally at all times. Often these basic functions are also the main point of a certain app or software. If the features are not clear to use or difficult to work with, the reception won’t be pleasant. 

Through UAT, target users will test all of these functions and also note down the response of the product. If there’s any issue, then the company will have a chance to fix it and avoid backlash.

Improvised Product Will Always Have More Chances of Success

The results of UAT can always be used to better the overall product. The quality of the project will always be raised and won’t go down. 

It is obvious that the more user-friendly and improvised the product gets, the better are the chances that will impress the user. Eventually, it will gain the recognition it deserves and brings more success to the organization.

Fatal Defects Can Exist

While you could find minor issues, there are also fatal defects in design and content that could be recognized. If those bugs appear after a launch, then the urgency of dealing with the situation will be quite challenging and hard to manage. 

Through software quality assurance services like UAT, these errors could be easily taken care of without much external pressure. You will have time to follow a better approach with no urgency, before the actual launch.

Disadvantages Of UAT & Approaches to Handle It

What are the advantages and disadvantages of UAT testing? It’s not fair to get software quality assurance services based on the benefits of UAT alone. One must also consider the potential drawbacks, and possibility of handling it and then take a final decision.

The most notable drawbacks of UAT are:

• It is time-consuming. The UAT process demands quite a long period compared to conventional testing methods.
• It can be a costly affair when the testing is not done internally, as a project team will be involved.
• There’s a need to disclose some data that is sensitive, and the user might not agree. So, it can be a challenging process overall.

These limitations are usually directly involved with UAT testers. So, it’s vital to carefully select your UAT testers who can help a business with the end goal and identify problems accordingly so that solutions can be developed. 

Setting clear expectations and providing proper knowledge of the system to the tester are great initiatives to take for a wise UAT approach. Creating UAT scripts based on the users and having separate end users from the model creator are also helpful steps to take.

There are great strategies to use for making the UAT process successful and less problematic. Collaborating with a team that provides effective software quality assurance services can make this complicated process a whole lot simpler. 

That’s why finding a responsible Quality Assurance team can increase the chance of a successful user acceptance testing procedure.

SJ Innovation’s software quality assurance services are conducted by an on-demand QA team with solid experience in managing successful launches. Get involved with a UAT Tester and find the scopes for better market-leading performance through the most recent tools and approaches.